Subscribe now to automatically receive audio podcasts featuring down-to-earth business intelligence about the industry.

PODCASTS

VIEWNew (Last 30 Days)Show All (A-Z)

How to make your contact center a competitive differentiator
Learn the benefits of IVR technologies and how a quality customer experience in your contact center can separate you from your competitors.
Date: JUNE 10, 2009 Duration: 8:24 Size: 7.74 MB

• LISTEN NOW

In Difficult Times, Financial Services Providers Banking on Unified Communications
The global financial crisis has forced companies in every industry to reconsider their business models strategies. In this podcast, Tsuyoshi Teitei, Unified Communications Specialist, Nortel Asia discusses how a number of our Finance customers are boosting staff collaboration and enhancing customers¡¦ satisfaction by using unified communications solutions.
Date: APRIL 30, 2009 Duration: 7.18 MIN Size: 3.5 MB

• LISTEN NOW

Why LTE? Part 1
Listen to the first part of a two-part series around LTE and the evolution of wireless communications including an LTE overview and a discussion on new experiences LTE will enable.
Date: FEBRUARY 24, 2009 Duration: 4.40 MIN Size: 4.27 MB

• LISTEN NOW

Why LTE? Part 2
Listen to the second part of a two-series around LTE and a discussion on how it will enable traffic capacity benefits as well as a comparison with other technologies.
Date: FEBRUARY 24, 2009 Duration: 6.06 Size: 5.59 MB

• LISTEN NOW

How to sell IP Communications for the SME Market
Richard Chirgwin talks to Nortel's Martin Hatcher SMB Sales Leader for ANZ about how to talk IP communications, and security in layman terms to the SMB market. How to sell the technology and help the resellers to understand the opportunities and what we need to do as a vendor to support their business.
Date: JANUARY 05, 2009 Duration: 9:08 Size: 0 KB

• LISTEN NOW

SHOW ALL (A-Z)