E-Government solution

Governments have been embracing eGovernment initiatives to transform the relationships and interactions within government and between governments and between government and the citizens and businesses they serve. eGovernment is about leveraging electronic technology to deliver better services to constituents and improve the efficiency of government. eGovernment is also about positioning government to drive new revenue generation opportunities.

Nortel enables government organizations with communications networking solutions that can underpin their eGovernment initiatives in the following three areas:

• Government Contact Center Solutions: Enhance Government to Citizens interactions by offering one-stop points of service that make eGovernment services easier to access and use… for social services, grants/loans, taxes, recreation, natural resources, 9-1-1, 3-1-1 and 2-1-1 …
  
• Government Convergence Solutions: Enables eGovernment services at all levels over a multimedia converged communications infrastructure for private LAN, WLAN and WAN applications that is cost-effective, secure, reliable and resilient.
  
• Government Cyber Security Solutions: Nortel Government Cyber Security solutions enable eGovernment by preventing unauthorized network access to eGovernment information and applications and guarding against and protecting the eGovernment network infrastructure from crippling cyber attacks. Nortel uses a Layered Defense approach to network cyber security, designed to ensure there are no single points of security failure in a network.