Healthcare Solutions
For healthcare professionals technology offers many promises for better care, more efficient processes and more productive staff. The problem is that over the past decade technology has also created massive headaches for IT departments and clinicians alike due to the lack of integration among clinical systems, the demands of government regulations for security and privacy and sheer number of different vendors' systems that are in a modern hospital.
Agile clinical communications from Nortel help eliminate many of these issues by using the voice and data networks that already exist in a hospital to connect the disparate systems, people and processes in order to maximize return on investment in clinical systems and infrastructure.
With Agile clinical communications, hospitals can find new ways to improve processes and practices, reducing the need for expensive new systems or comprehensive staff training initiatives. And since nearly every system adheres to set standards, it is possible to use the network to connect them together in ways that were never before possible.
Why do I need it?
What happens when everything in a hospital is connected?
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Healthcare organizations are beginning to realize that there are nearly endless possibilities when everything is connected; when people, processes and systems all work together seamlessly. That’s the vision of the Hyperconnected Hospital. By using communications technologies to make the right connections hospitals and healthcare organizations can improve:
- Quality of Patient Care
- Cost of Services
- Staffing Shortages
- Facility Capacity Constraints
- Security and Privacy
How do I do it?
Nortel Healthcare Solutions let you utilize your existing infrastructure to increase productivity
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Within the Hyperconnected Hospital, Nortel's agile clinical communications model takes a comprehensive approach to effectively integrate communication technologies into a modern hospital environment in order to accelerate the pace of business.
By developing solutions that communications-enable disparate systems, Nortel is helping hospitals refine what they do best without changing much of what they already do. Some of the results of a Hyperconnected Hospital are:
- Increased Staff Productivity resulting in lower operating costs
- Accelerated Patient Throughput which increases top-line revenue
- A more secure healthcare environment, protecting patients, staff and sensitive data
What do I need?
What can Nortel do to help?
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Clinical Mobility Solutions give hospital staff greater mobility without compromising accessibility.
- Asset Tracking and Management - Identifies and reports the location and status of critical resources in a hospital
- Mobile Device Checkout - Allows nurses and clinicians to "checkout" a mobile handset while maintaining a personalized contact number at all times
- Nurse Communications - a set of advanced communications tools that are uniquely tuned to support the collaborative work demands of the nursing staff
Clinical Workflow Solutions use integrated communications technologies and leverage the Clinical Mobility Solutions to accelerate workflows involving human-application or human-human interaction.
- Patient Discharge - streamlines the patient discharge process
- Event Processing - Leverages presence, location and availability to identify the optimal group of clinicians to respond to a code call
Nortel Clinical Core Communications provide the core Unified Communications capabilities for agile clinical communications.
- Nortel Clinical Voice - Provides secure and reliable IP voice infrastructure vital in a modern hospital setting
- Nortel Clinical Data - Delivers a safe, secure and resilient networking infrastructure that meet the stringent requirements of a healthcare environment.
- Nortel Clinical Wireless - Extends secure access to critical information and communications technologies to anywhere a clinician, nurse or doctor is located.
- Nortel Communications Applications - Deliver basic functionality such as Integrated Voice Response(IVR), call center and automated attendant that hospitals rely on every day in order to function.
- In the News
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NBC5 Dallas Coverage of Nortel Healthcare Solutions
- News segment from NBC5 television news in Dallas, Texas covering Nortel's Healthcare Solutions in the Richardson Executive Briefing Center. Segment includes interviews with Wes Durow and Brian Taler.
- Literature
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The Hyperconnected Hospital
The Hyperconnected Hospital is Nortel's vision for the hospital of the future where everything - people, systems and processes - are connected and integrated to work seamlessly together.
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Asset Tracking and Management
Nortel's full Asset Tracking and Management solution brings all the elements needed to successfully manage and track assets in a healthcare environment together in one comprehensive offer.
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- Case Studies
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Stony Brook University Medical Center
Facing escalating demand for mobile access, growth in the number and variety of network-attached devices, and increasing adoption of VPN access by both clinical and non-clinical staff, SBUMC needed unfailing authentication to ensure secure and uninterrupted access to critical care applications.
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Santa Cabrini Hospital
At the forefront of IT as a facilitator of top-quality healthcare, Santa Cabrini Hospital is running VoIP, wireless data and electrocardiogram devices on one converged network with a fully integrated, end-to-end Nortel solution.
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excelleRx
A market leader in pharmaceutical care for niche disease markets relies on Nortel's Contact Center solutions and services to integrate its locations and deliver high quality medication management services.
Read the case study